LIC #VALIAEL744C5
Sometimes a repair requires a part. When it does, you’ll know immediately. Your options, including shipping choices and any tradeoffs between cost and time, are presented to you directly so you can make the call. From the moment the part is ordered to the moment the elevator is back in service, you know exactly where things stand.
When a repair requires a dedicated crew, the handoff is seamless. You get a confirmation that the repair department has it, a clear explanation of what’s needed, and if it’s billable, you approve it right in the app. Scheduling is built around your timeline. Soonest available, a specific day and time, or overtime for an additional fee. You choose. Every step from there is tracked and communicated until the elevator is back in service. When the work is done, you have a full record of everything that was done and why.
Required by code and due every year. We track every annual test in our portfolio, schedule it in advance, and give you options for when it happens. You’ll have documentation the moment it’s done.
The most comprehensive code required test your elevator will undergo. We schedule it well in advance, coordinate everything required, and make sure your building is never caught off guard by an overdue test.
When a code issue comes up, we find it, translate it into plain language, and have a plan in motion quickly. You’ll know what’s needed, what’s covered, and what it will cost before anything moves forward.
Wherever you are in the Sound, we’ve got you covered. We provide full-service elevator care throughout the region, delivering the kind of quick response times only a true neighbor can offer. We proudly serve:
Through our app, online portal, or by phone. However you reach us, you’ll get an immediate confirmation that your call was received and is being handled.
We provide same day service for calls placed before noon. For calls placed after noon, a technician will be there first thing the next morning. Either way, you’ll know exactly when to expect us.
Every task on every elevator in our portfolio is tracked and documented. You have access to a complete record of every visit, every finding, and every task completed through your client portal. You don’t have to ask. You’ll already know.
Every contract is different and we’ll be clear about what’s included before you sign anything. In general, routine maintenance, callbacks, and most repairs are covered. When something falls outside the contract, you’ll know before any work begins.
You’ll never receive an invoice for work you didn’t approve. When a billable repair comes up, you get a clear explanation of what’s needed and what it will cost before anything moves forward. You approve it in the app and work begins.
We’ll help you understand your current contract and what your options are. If you’re locked in, we’ll build a plan for when you’re ready. If you’re not, we can move quickly. Either way we’ll handle the transition so you don’t have to.
Yes. Our technicians are trained on all major makes and models of elevator equipment. We don’t work on proprietary control systems but the vast majority of equipment in the greater Puget Sound is within our scope.
From proactive care to strategic capital planning, our suite of services is designed to manage every stage of your equipment’s lifecycle. Experience a fully integrated approach to vertical transportation.
We’re local, responsive, and ready to help. Experience a new standard of accountability with same day service and modernized service tracking.
National Association of Elevator Safety Authorities
International Union of Elevator Contractors
Building Owners & Management Association - Seattle King County
